The Waterloo Public Library is a designated US Department of State Passport Acceptance Facility.  Passport services are available during library hours, up to 60 minutes before closing time.  No appointment is necessary, but patrons are strongly encouraged to call ahead to ensure staff is available to assist.


For application forms, information on documentation required, how to renew a passport, fees and a wealth of other passport and international travel information, visit and review the checklist below.



Individuals may apply for a passport during these hours:

  • 9:00 a.m. to 7:00 p.m., Monday-Thursday

  • 9:00 a.m. to 5:00 p.m., Friday

  • 9:00 a.m. to 4:00 p.m., Saturday

  • 1:00 p.m. to 4:00 p.m., Sunday (closed Sundays Memorial Day weekend to Labor Day weekend)


The passport acceptance process must be completed by the stated times.  The process takes approximately 30 minutes per each application; plan accordingly.  For example, a family of four should arrive at least two hours prior to the end of the processing window in order to ensure the process can be completed in time.



To calculate the fees needed for your passport, visit the US Department of State’s Passport Fees page.  Patrons must pay the library one $35.00 application fee per passport.


In order to apply for a passport book or cards, please read “The Application for US Passport or Registration” (Form DS-11).  Copies of this form are available at the library and can be downloaded from the State Department’s website.


Applicants should complete the following checklist.  Missing information will result in a delay in your passport processing time.


  • Complete DS-11 passport application.  This form should be completed in black ink and have no white-out or scribbling.  Do not sign the application until meeting with our passport services staff.  Copies of this form are available at the library or can be downloaded from the State Department’s website.

  • Appear in person.  All ages.  No exceptions for children.

  • Present valid Iowa State Driver License or valid government ID.  The US Department of State will not accept temporary paper licenses.

  • Present proof of US Citizenship.  Accepted forms are original birth certificate, US Passport or original naturalization certificate.  (If you do not have an original birth certificate, you must contact the Vital Records Office for the county in which you were born to obtain a certified copy.  The Library is not able to contact the Vital Records Office on anyone’s behalf.)

  • Provide one passport photo (see Form DS-11 for specifications).

  • Pay the required fees to the US Department of State (check or money order only).  Families may write one check or money order to the US Department of State for their passport application fees if they are applying in person at the same time.  For all other applicants, separate checks must be made for each application.  See Fees section.

  • Pay the required $35 fee to the Library.  Cash check or money order only.


For further details or other information, visit the Department of State passport website at


Adopted by Board of Trustees.  1/09/2020

Passport Acceptance Policy

Waterloo Public Library
415 Commercial Street
Waterloo, IA 50701
Circulation: 319.291.4480
Reference: 319.291.4476
Youth: 319.287.3976
9:00 - 5:00*
9:00 - 5:00*
9:00 - 7:00*
9:00 - 5:00*
9:00 - 5:00*
9:00 - 5:00*
Staff unavailable
*Subject to change as conditions warrant.

© 2017 Waterloo Public Library, a department of the City of Waterloo